Pia’s mission is to make managers and leaders culturally competent to improve their success rate in global business. She is specialized in Intercultural management, organizational culture and change, and has 25+ years of experience in business with Russia and Russian speaking countries.
WORKED AND LIVED IN
Russia, Kazakhstan, Finland
English, Russian, Finnish
Pia’s expertise lies in developing and managing sales and distribution channel cooperation of exporting companies, especially in Russia, Kazakhstan, Ukraine and Belarus. Having been in business with Russia for more than 20 years and consulted companies from various industries (from cosmetics and food to IT and machinery) in their go-to-market efforts and business development for 10 years, she has realized that the lack of cultural competence is often the deal-breaker. She joined Hofstede Insights in 2017 to fulfil her mission to make managers and leaders culturally competent to improve their success rate in global business.
Pia has conducted workshops for hundreds of managers to improve their leadership and management, and also sales, customer service and team performance in different cultures. During the year 2019, she concentrated on mastering Huib Wursten’s 7 Mental Images model (clustering countries based on the Hofstede dimension combinations) reducing the complexity for working with the around 200 cultures in the world and laying the groundwork for finding compromise solutions between standardization and adaptation for organizations’ operations. Organizational culture and change facilitation connected to the multicultural environment is also close to her heart.
Pia holds an MBA from the London South Bank University and M.Sc. in Russian translation and interpretation from the University of Eastern Finland.
Before her consultancy career Pia worked, for example, as Regional manager and ExPat Head of Moscow representative office managing a multicultural team in mobile sector for 4 years and Unit and Project Director in a marketing agency for 3 years. She has studied, worked or lived in Moscow, Almaty and London.
Articles and webinar about Russia in the CUBE IN platform:
- The 7 Mental Images of National Culture: Leading and Managing in a Globalized World (author Huib Wursten, editors: Erika Visser and Pia Kähärä)
Pia was one of the invited speakers at our seminar on Russian-Finnish business culture. It’s an important topic as Russian companies are the key partners of a major investment project in Finnish energy market. Localization and understanding cultural differences are crucial to successful project implementation and fruitful business. Pia presented with confidence based on research and her broad experience in refreshing manner. We knew that 1 hour was too short for the topic but she gave us a good start/recap as agreed.
Megumi Asano-Ulmonen, Quality and Development, FinNuclear
All the world (at least us Finns) should hear Pia’s great and professional lecture about national cultures. Pia gives insights to the need of cultural intelligence in a very capturing way. She opened our eyes what kind of people we Finns are, how we behave and how we should see the rest of the world and what we can learn from other cultures. If you attend her lecture or workshop with open mind, you will get a lot! Thank you! Strong recommendation.
Sanna Jylänki, Speaker, Trainer, Redesan Oy
I have worked with Pia and her team for years already in our company’s business development in Russia and Russian speaking countries: Belarus, Kazakhstan, Ukraine, Uzbekistan. Pia has been of invaluable help to our success, because of her business experience and skills, deep knowledge of the way of thinking and doing business in these markets, her fluency in Russian, but also flexible and easy-going personality. Her insight and advice in both strategic and operative issues has helped us to overcome many difficult situations in our export markets during the years.
Karoliina Sulkakoski, CEO, Jokasafe Oy
I worked with Pia in the project team which was contracted to deliver a 3 phase training for a big Aviation company. Pia was one of the 3 trainers who delivered the workshops. Pia has vast experience working with different cultures especially Finland & Russia. She used that experience well during Analysis phase for the Russia counterparts. She received very positive feedback for all her sessions. It would be pleasure to work with Pia again! Highly recommended for Intercultural Management work.
Navkaran Singh, Intercultural Management Consultant